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Service Excellence

A key differentiating factor for any company is their service. With service excellence, you leave a positive footprint on your customers mind, allowing continuous engagements in the future. In this course, learn and develop the mindset and passion of a service professional. Going the extra mile and providing customised services and delighting your customers.

Business People in Meeting
Creatives Discussing Project
Course Modules
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Develop the mindset and passion of a service professional

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Know your products, customers and organisation

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Make every customer encounter a GEMS moment

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Delight customers

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