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Service Excellence
A key differentiating factor for any company is their service. With service excellence, you leave a positive footprint on your customers mind, allowing continuous engagements in the future. In this course, learn and develop the mindset and passion of a service professional. Going the extra mile and providing customised services and delighting your customers.


Course Modules

Develop the mindset and passion of a service professional

Know your products, customers and organisation

Make every customer encounter a GEMS moment

Delight customers
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